jeta98 Privacy Policy

1.1 Registration and Account Data

When you create a jeta98 account, we collect information you provide directly, including:

• Full legal name;
• Date of birth (to verify the 21+ age requirement);
• Mobile phone number (used as primary account identifier);
• Preferred username and password (stored in hashed form);
• Division or city of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet).

1.2 Financial and Transaction Data

To facilitate deposits and withdrawals in Bangladeshi Taka (BDT), we collect:

• Mobile financial service account details (bKash, Nagad, Rocket, Upay number) — stored only as a masked reference, not as a full credential;
• Deposit and withdrawal amounts, timestamps, and transaction reference numbers;
• Account balance history for audit and dispute resolution purposes.

1.3 Identity Verification Data

Where required for identity verification, we may collect copies of government-issued identification documents. These are stored securely and used solely for the purpose of verifying your identity and age. Verification documents are not shared with third parties except where required by law or as part of our anti-fraud and anti-money-laundering procedures.

1.4 Technical and Device Data

When you access the Platform, we automatically collect certain technical data, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Session start and end timestamps;
• Pages visited, features used, and navigation paths within the Platform;
• Referring URLs if you arrived via an external link.

1.5 Communications Data

If you contact jeta98 support, submit a complaint, or respond to any survey or promotional communication, we retain records of that correspondence. This includes the content of messages, the date and time of contact, and any resolution or outcome documented by our support team.

2.1 Platform Operation and Account Management

We use your registration and account data to create and maintain your jeta98 account, authenticate your login sessions, process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, and provide you with access to casino games, live dealer tables, cricket betting, slots, and all other Platform features.

2.2 Identity Verification and Compliance

We use identity and financial data to verify that you meet the minimum age requirement of 21 years, to comply with our anti-money-laundering (AML) obligations, and to detect and prevent fraud, collusion, bonus abuse, and other prohibited activities as defined in our Terms & Conditions.

2.3 Communications and Promotions

With your consent, we may use your contact information to send you account notifications, bonus offers, seasonal promotions (such as Eid, Pohela Boishakh, or Victory Day specials), and service updates via SMS or in-platform messaging. You may opt out of promotional communications at any time by contacting our support team.

2.4 Platform Improvement and Analytics

Technical and usage data is used in aggregated, anonymised form to understand how players interact with the Platform, identify performance bottlenecks, improve game load times, and prioritise new features. Individual players are not profiled for commercial targeting based on this data.

2.5 Responsible Gaming

We may use your session, deposit, and gameplay data to identify patterns associated with problem gambling and to trigger responsible gaming interventions such as deposit limit reminders, session time notifications, or welfare check-ins from our support team. This use of data is intended solely for player protection purposes.

3.1 Service Providers and Technology Partners

We engage carefully selected third-party service providers who assist us in operating the Platform. These include game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, and Spribe, as well as payment processing facilitators and cloud infrastructure providers. All such partners are contractually bound to process your data only on our instructions and to maintain appropriate security standards.

3.2 Payment and Financial Partners

To process your deposits and withdrawals, we share the minimum necessary transaction data with mobile financial service providers including bKash, Nagad, Rocket, and Upay. The data shared is limited to that required to execute the specific transaction and comply with their own verification procedures. jeta98 does not store your full mobile banking credentials.

3.3 Legal and Regulatory Disclosures

jeta98 may disclose personal data where required to do so by law, court order, or at the request of an authority with legitimate jurisdiction. We will only disclose the data that is strictly necessary to comply with such a requirement and will, where legally permissible, notify the affected user of any such disclosure.

3.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jeta98's business assets, your personal data may be transferred to the acquiring entity. We will provide reasonable notice before your data becomes subject to a different privacy policy and ensure any successor entity offers equivalent protection standards.

Essential Cookies

These cookies are strictly necessary for the Platform to function. They maintain your login session, remember your language and currency preferences, and ensure that your cart and game state are preserved between pages. You cannot opt out of essential cookies without disabling the Platform entirely.

Analytics Cookies

We use anonymised analytics cookies to understand aggregate traffic patterns and feature usage across the Platform. The data collected through analytics cookies does not identify you personally and is used exclusively for internal performance reporting. You may disable analytics cookies through your browser settings without affecting your core Platform experience.

Retention Periods

• Account data is retained for the duration of your account and for a reasonable period following account closure to enable dispute resolution;
• Transaction records are retained for a minimum of five years to meet standard financial record-keeping requirements;
• Identity verification documents are retained for the period required to satisfy our verification obligations and are securely deleted thereafter;
• Technical and device logs are typically retained for 90 days and then automatically purged;
• Support correspondence is retained for up to two years following resolution of the relevant enquiry.

Associated Documents

• Terms & Conditions — the full agreement governing your use of jeta98;
• Responsible Gaming Policy — our tools and guidance for safe, controlled play;
• FAQ — answers to common questions about accounts, payments, and games.